Our aim
To offer free, confidential mental health support and counselling for children and young people, aged 11-25, in Bassetlaw.
Our services provide a safe space to talk, and offer support around anger, low mood, confusion, anxiety, loneliness, self-harm, bullying, relationship/family breakdowns, low self-esteem, or issues around sexual orientation or gender identity.
Talkzone services
Workshops
We offer interactive workshops aimed at children and young people in schools, colleges and other educational settings. These can cover and range of issues, including managing stress, confidence building and understanding emotions. Please contact us for a programme or quote.
Counselling
Counselling offers a safe, supportive space to talk through challenges—whether past or present—with someone who is not directly involved in your situation.
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If you’re feeling sad, angry, worried, stressed, confused, or overwhelmed by emotions affecting your mental health, counselling can help. Sometimes the reasons are unclear, while at other times difficulties such as anxiety, bullying, family or relationship breakdowns, low self-esteem, grief, depression, self-harm, abuse, or questions around sexual orientation or gender identity may be contributing.
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In counselling, you can explore your thoughts and feelings openly and without judgement. Your counsellor will listen and support you, helping you to better understand and manage your mental health in a way that works for you. They won’t give advice or tell you what to do but will work alongside you to find your own way forward.
Staff qualifications
All of our counsellors are professionally trained and work in line with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework for the Counselling Professions. At times, you may be placed with a student counsellor who is in the final stages of training and supervised by an experienced practitioner.
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Confidentiality
What you share in counselling is confidential. No letters or information will be sent to your home address without your permission, and all personal details are stored securely in line with GDPR. Counselling is designed to be a safe space for you to speak openly without fear of judgement.
However, there may be rare occasions when information needs to be shared with others to keep you safe. If you’d like to know more about our safeguarding policies, please speak to a member of the team.
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Sessions and locations
Talkzone offers up to eight counselling sessions, each lasting 45 minutes. Sessions are usually held at the same time and day each week to provide consistency and routine.
You can choose how your sessions take place - over the phone, on Microsoft Teams, or face to face at a location within Bassetlaw. We offer appointments throughout the day and on selected evenings, Monday to Friday.
Mental Health & Wellbeing Support
Mental health and wellbeing support is different from counselling, but it still offers a safe space to talk and share your worries. These sessions are designed to help you:
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Build resilience.
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Explore practical solutions to your problems.
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Develop coping strategies that work for you.
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Receive guidance on looking after your mental health and wellbeing.
Our team can support you with challenges such as anxiety, anger, low mood, low self-esteem, friendship issues, bullying, sleep difficulties, or problems at school, college, or work.
Staff qualifications
Our mental health and wellbeing workers are professionally trained in areas such as counselling, nursing, social work, or youth work.
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Confidentiality
Sessions are confidential. However, with your permission, your worker can also liaise with parents, carers, or your school/college to help address any barriers outside of the sessions. On rare occasions, information may need to be shared to keep you safe. If you would like to know more, please speak to a member of the team about our safeguarding policies.
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Sessions and locations
Talkzone offers up to six mental health and wellbeing sessions, each lasting 45 minutes. To provide consistency and routine, sessions usually take place at the same time and day each week.
Sessions are most effective face to face and are available at various locations across Bassetlaw. However, you can also choose to have sessions over the phone or on Microsoft Teams. Appointments are available during the day and on selected evenings, Monday to Friday.
Mental Health Mentoring
Mentoring is a space to figure out what you would like to change or improve in your life. Your mentor will work with you to make realistic goals and break them down into manageable steps.
We can work with you and involve school, your employer or family with your permission or we can help you join groups, clubs and sessions that will support you.
Staff qualifications
Our mentors are professionally trained in areas such as counselling, nursing, social work, or youth work.
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Confidentiality
Sessions are confidential. However, with your permission, your worker can also liaise with parents, carers, or your school/college to help address any barriers outside of the sessions. On rare occasions, information may need to be shared to keep you safe. If you would like to know more, please speak to a member of the team about our safeguarding policies.
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Sessions and locations
Talkzone offers up to 12 mentoring sessions, the session length depends on what you have agreed to do in the session. A typical session can last anywhere from 30 minutes to 2 hours.
Appointments can be weekly, fortnightly and monthly and can take place at your school, community venue, outdoors or at one of our Talkzone venues.
How to refer
To access Talkzone's support services, please complete a self-referral form, or ask a family member or trusted professional to complete a referral on your behalf.
Once we have received a completed referral form, a member of our team will be in contact to discuss the referral and the support that we can offer.
